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Terms of Service

Gelevate Terms of Service

These Terms of Service (“Terms”) govern the relationship between Gelevate, an enrichment and intervention service provider, and its clients, including schools, nonprofits, and associated stakeholders (“Clients”). By engaging Gelevate’s services, you agree to these Terms.

1. Services Provided

Gelevate offers educational, enrichment, and intervention programs designed to support student learning and organizational growth. Specific services, timelines, and deliverables will be detailed in a separate service agreement.

2. Client Responsibilities

Clients agree to:

  • Provide accurate and timely information necessary for program implementation.
  • Ensure compliance with applicable laws, including those governing the sharing of student or participant data (e.g., FERPA).
  • Facilitate communication between Gelevate and designated staff or stakeholders.
  • Provide safe and suitable environments for the delivery of services.

3. Fees and Payments

  • Fees for services will be outlined in the signed service agreement.
  • Payments are due as specified in invoices. Late payments may incur additional charges or result in suspension of services.
  • All fees are non-refundable unless otherwise stated in the service agreement.

4. Confidentiality

  • Gelevate will maintain the confidentiality of all proprietary and sensitive information shared by Clients, including but not limited to student records, organizational data, and program outcomes.
  • Gelevate agrees to comply with all applicable data privacy laws, including FERPA and COPPA.
  • Clients must ensure that sharing data with Gelevate complies with their legal obligations.

5. Intellectual Property

  • Gelevate retains ownership of all proprietary materials, curricula, and methodologies used or developed in connection with its services.
  • Clients are granted a limited, non-exclusive license to use Gelevate’s materials solely for the agreed purposes.
  • Clients may not reproduce, distribute, or modify Gelevate’s materials without prior written consent.

6. Liability and Indemnification

  • Gelevate is not liable for damages arising from the misuse of its services or materials by Clients.
  • Clients agree to indemnify and hold Gelevate harmless against claims, damages, or liabilities arising from Client-provided information, facilities, or actions.
  • Gelevate’s liability is limited to the fees paid for the specific services in dispute.

7. Termination

  • Either party may terminate the agreement with written notice as specified in the service agreement.
  • If services are terminated early, Clients are responsible for paying for services rendered up to the termination date.
  • Gelevate reserves the right to terminate services immediately in cases of breach of these Terms by the Client.

8. Program Evaluation and Reporting

Gelevate may collect anonymized data to evaluate program effectiveness and provide reporting to Clients or funding entities. Clients agree to participate in evaluation processes as necessary.

9. Governing Law

These Terms are governed by the laws of the state in which Gelevate operates, without regard to its conflict of laws principles.

10. Dispute Resolution

Any disputes arising from these Terms shall first be resolved through good-faith negotiations. If unresolved, disputes may proceed to mediation or binding arbitration as agreed upon by both parties.

11. Amendments to These Terms

Gelevate reserves the right to update or modify these Terms. Clients will be notified of significant changes, and continued engagement with Gelevate constitutes acceptance of the revised Terms.

12. Contact Information

For questions regarding these Terms, please contact:

  • Email: InsertEmailAddressInsert Email Address
  • Phone: InsertPhoneNumberInsert Phone Number
  • Mailing Address: InsertPhysicalAddressInsert Physical Address

By engaging Gelevate’s services, you acknowledge that you have read, understood, and agreed to these Terms of Service.